Terms and Conditions

Last updated: 3 September 2026

These Terms and Conditions (Terms) govern access to samas.online and every purchase of goods from SAMAS through this website, by phone, email or any other channel we accept. By browsing the site, creating an account, placing an order, or ticking the checkout acknowledgement, you agree to these Terms.

We sell as a manufacturer and wholesaler of fight gear, gym gear and streetwear. Many customers buy for gyms, clubs and resale. Where Australian law gives you rights we cannot take away, those rights apply. Where the law allows us to set the rules, these Terms are written to protect SAMAS.

1. About SAMAS

In these Terms, SAMAS, we, us and our mean the operator of samas.online, trading as SAMAS, a manufacturer and wholesaler of martial arts supplies, gym gear and streetwear, carrying on business in Queensland, Australia.

Contact us at:

• Phone: 1300 220 114 or +61 7 3865 7884
• Email: samasshop@samas.online
• Web: samas.online/contact/

Our Australian Business Number and registered business details appear on tax invoices we issue, and will be provided on request. Nothing on this website is an offer to deal with any person we choose not to supply.

2. Acceptance and electronic contracts

These Terms are a standard form contract. You accept them when you do any of the following: use the website; add goods to a cart; submit an order; pay a deposit or the price; or tick the box at checkout confirming you have read and agree to these Terms.

We may contract with you electronically. Under the Electronic Transactions Act 1999 (Cth) and the Electronic Transactions (Queensland) Act 2001, a tick-box, click-wrap, email or other electronic indication can form a binding contract. Keep a copy of these Terms and your order confirmation.

If you do not agree, do not order. If any part of an order is placed for a business, gym, club or other organisation, the person placing it warrants they have authority to bind that organisation.

3. Australian Consumer Law

Nothing in these Terms excludes, restricts or modifies any right or guarantee you have under the Australian Consumer Law in Schedule 2 of the Competition and Consumer Act 2010 (Cth) (ACL), or under any other law that cannot be excluded.

If you are a consumer as defined in section 3 of the ACL, our goods come with consumer guarantees, including that they are of acceptable quality, match their description, and are reasonably fit for any purpose we or you made known. Those guarantees cannot be excluded.

Any repair, replacement or refund we offer as a matter of policy is in addition to your ACL rights, not instead of them. Where the ACL allows us to limit our liability for a failure to comply with a consumer guarantee (including under section 64A of the ACL, for goods or services that are not of a kind ordinarily acquired for personal, domestic or household use or consumption), our liability is limited to one or more of the following, at our option:

• replacement of the goods or supply of equivalent goods;
• repair of the goods;
• payment of the cost of replacing the goods or of acquiring equivalent goods; or
• payment of the cost of having the goods repaired.

These Terms are intended to comply with the unfair contract terms regime in Part 2-3 of the ACL (as amended, including by the Treasury Laws Amendment (More Competition, Better Prices) Act 2022 (Cth)). If a court finds a term unfair or void, that term is severed and the rest of the contract continues.

4. Trade, wholesale and resale

SAMAS supplies gyms, clubs, retailers and other businesses as well as other buyers. Under section 3 of the ACL you are not a consumer, and the consumer guarantees do not apply, if you acquire goods:

• for the purpose of re-supply; or
• to use up or transform, in trade or commerce, in the course of a process of production or manufacture, or in the course of repairing or treating other goods or fixtures on land.

If you buy for resale, or you tell us the order is wholesale, trade, bulk or for a club or retail store, you represent that you are acquiring as a business purchaser and (unless we agree otherwise in writing) not as a consumer. For those purchases, to the maximum extent permitted by law:

• all implied terms, conditions and warranties are excluded;
• our total liability is limited to the price you paid for the affected goods; and
• we are not liable for loss of profit, loss of stock, loss of opportunity, or any indirect or consequential loss.

You are responsible for your own resale pricing, consumer law compliance, product descriptions, and after-sales handling when you on-sell SAMAS goods.

5. Eligibility and accounts

You must be at least 18 years old and capable of forming a binding contract to place an order. If you order for a minor (for example a junior athlete), you accept these Terms as the contracting adult and you are responsible for supervision and suitable use.

You must provide accurate billing, shipping and contact details and keep them current. We may refuse, suspend or close an account, cancel an order, or withhold dispatch if we reasonably believe information is false, a payment is high-risk, or these Terms have been breached.

You are responsible for account login details. We may treat any order placed through your account or email as authorised by you.

6. Orders and when a contract is made

A listing on the shop, a quote, or a price is an invitation to treat, not an offer by SAMAS. Your order is an offer to buy on these Terms.

A contract is formed only when we accept the order, which we may do by sending an order confirmation, taking payment, or dispatching the goods. We may decline or cancel an order (or part of it) before acceptance, or after acceptance if:

• the goods are out of stock or cannot reasonably be supplied;
• a price, description or image was published in error;
• we cannot authenticate the payment or we suspect fraud, chargeback abuse or a prohibited transaction;
• you are in breach of these Terms; or
• supply would be unlawful or commercially impracticable.

If we cancel before dispatch and you have paid, we will refund the amount paid for the cancelled goods (and related unused freight we have not already incurred) by the original payment method where practicable. That is the limit of our liability for a cancelled order, except for any non-excludable ACL right.

You may ask us to cancel before dispatch. We do not have to agree. If production, picking or freight has started, we may refuse or charge reasonable costs. After dispatch, clause 10 applies.

7. Price, GST and invoices

Prices are in Australian dollars (AUD) unless we say otherwise. We may change prices at any time before we accept an order. The price payable is the price shown at checkout when you submit the order, plus freight, handling, insurance, duties and taxes that apply.

GST is governed by A New Tax System (Goods and Services Tax) Act 1999 (Cth). Unless a price is expressly stated to include GST, prices may be exclusive of GST. If a supply is a taxable supply, you must pay GST in addition to the GST-exclusive amount, at the same time as the price. We will issue a tax invoice that includes our ABN where the law requires it.

If the GST treatment of a supply changes because of your details (for example you are overseas, or you claim a GST-free or input-taxed treatment that does not apply), you must pay any extra GST, interest or penalty we become liable for because of that.

Promotional prices, private-group rewards and bulk rates apply only while we say they apply, only to the SKUs we specify, and only if you meet any qualification we set. We may withdraw a promotion at any time for future orders.

8. Payment

You must pay in full before dispatch unless we have agreed written credit terms. Currently, online checkout is processed through PayPal. PayPal’s terms also apply to that payment. We do not receive or store your full card number on this website.

Payment is not complete until the funds have cleared. We may hold or cancel an order if payment is reversed, charged back, or flagged. If you raise a PayPal or card dispute, you must also contact us first and give us a reasonable chance to remedy a genuine ACL claim. You remain liable for the price if the dispute is not upheld.

If we have granted credit and you do not pay on time, we may suspend supply, cancel undelivered orders, charge reasonable recovery costs, and (where permitted) interest at the Reserve Bank of Australia cash rate plus 4% per annum, calculated daily.

9. Delivery, risk and title

Freight, handling and any insurance are extra unless we state otherwise in writing. Delivery dates and transit times are estimates only. We are not liable for delay caused by the carrier, customs, weather, industrial action, incorrect address, or events outside our reasonable control, except to the extent the ACL requires otherwise.

You must provide a complete, deliverable address and be available to take delivery. If a shipment is returned because of an incorrect address, failed delivery or refusal, you pay the return freight and any re-send cost. We may leave the goods with a neighbour, parcel locker or depot if the carrier’s rules allow it.

Risk in the goods passes to you on delivery to the address (or collection point) you nominated. If you are not a consumer, risk passes when we hand the goods to the carrier. Title does not pass until we have received cleared payment of all amounts you owe us for those goods. Until title passes, you hold the goods as bailee and must store them so they are identifiable as SAMAS property.

International orders: you are the importer of record. You pay all customs duty, GST, VAT, brokerage and other import charges. We do not guarantee that goods will be admitted into your country or that they meet foreign product-safety or labelling rules. If customs seizes or returns a shipment, that is not a failure by SAMAS, and any return or refund is at our discretion except where the ACL applies to you as a consumer.

Inspect the goods as soon as you reasonably can after delivery. Note visible transit damage on the carrier’s records where possible and tell us promptly. Failure to notify us quickly may make it harder to prove carrier damage; it does not take away a consumer’s ACL rights.

10. Returns, refunds and change of mind

Change of mind is not a legal right. If you are a consumer, the ACL still applies. Apart from those non-excludable rights, we do not accept returns or give refunds because you ordered the wrong size, colour or model, you no longer want the goods, you found a cheaper price, or you changed your mind.

If we agree, as a goodwill gesture, to a change-of-mind return, all of the following apply unless we say otherwise in writing:

• you must obtain a return authorisation from us before sending anything back;
• the goods must be unused, unwashed, unmarked, in original packaging, with all tags and accessories, and in a condition we can re-sell as new;
• you pay return freight and any original outbound freight we do not recover from the carrier;
• we may charge a restocking fee of 20% of the goods price; and
• we will not accept return of used protective equipment, mouthguards, underwear, customised goods, or goods we specially procured or manufactured for you.

Do not send goods back without our authorisation. Unauthorised freight-collect or unsolicited returns may be refused. We may inspect returned goods before we decide any goodwill credit.

Where the ACL requires a remedy (for example a major failure, or goods that are not of acceptable quality), we will provide the remedy the ACL requires. For a major failure you may reject the goods and choose a refund or replacement, or keep them and get compensation for the drop in value. For a minor failure we may choose repair or replacement. We may ask for photos, the order number, and a reasonable chance to assess the goods. Return freight for a valid ACL claim will be met by us, or refunded by us, once the claim is accepted.

Refunds we make are paid to the original payment method where practicable, in AUD, and are limited to the amount you paid us for the affected goods and, where the ACL requires, reasonably foreseeable associated loss. We do not refund a third party’s import charges.

11. How to claim under the ACL

To claim a consumer guarantee remedy, contact us using the details in clause 1, and include your name, order number, a description of the problem, and photos where useful. This process is how you notify us. It does not add extra conditions that take away ACL rights.

We will handle claims in a way that is consistent with ACL remedies and ACCC guidance. We may require the goods to be returned to us or to a place we nominate, at our cost where the ACL requires. You must not continue to use goods you say are unsafe.

If we provide a repair or replacement as a warranty against defects, that warranty is given by SAMAS at the contact details in clause 1. The benefits are in addition to other rights and remedies you have under the ACL. The mandatory wording in clause 3 applies.

12. Product information and availability

Photos, videos, colours, measurements, weights and descriptions are illustrative. Dye lots, materials and specifications can vary. You must check size charts and product details before you order. We may substitute equivalent goods of no lesser quality if a listed item cannot be supplied, unless you tell us you will not accept a substitute.

Stock shown online may be inaccurate. We may limit quantities. We do not promise that every product is available for immediate dispatch or suitable for every training style, rule set or competition.

Country-of-origin, composition and care statements are made in good faith. If a statement is required by the ACL or by the Commerce (Trade Descriptions) Act 1905 (Cth), we will correct a genuine error; that does not automatically entitle you to cancel an order unless the ACL gives you that right.

13. Training equipment and safe use

Fight gear, gym gear and training equipment can cause injury if used incorrectly, if they are the wrong size, or if they are worn out. You are responsible for choosing equipment suitable for the user, the sport and the level of contact; for following any care and use instructions; and for replacing gear that is damaged or worn.

Unless we state otherwise in writing, our goods are training and apparel products. They are not a guarantee of protection against injury. They are not medical devices. You use them at your own risk, including in sparring, competition and strength training. You must supervise minors.

To the maximum extent permitted by the ACL, SAMAS is not liable for sporting injury, concussion, dental injury, or other harm arising from training, competition, or failure to use appropriate additional protection required by a gym, coach or sporting body.

If a product is subject to an Australian product safety standard or a recall under the ACL, we will comply with our obligations. You must stop using a recalled product and follow the recall instructions.

14. Custom, bulk and special orders

Artwork, logos, colours, sizing runs and other custom or indent work are made or procured for you. Once you approve artwork or we start production, you cannot cancel except as required by the ACL. Custom goods are not returnable for change of mind.

You warrant that any logo, name or design you supply does not infringe anyone else’s intellectual property or other rights. You indemnify SAMAS against claims, costs and losses arising from that material, including a claim by a brand owner or athlete.

Bulk and club pricing may require a minimum quantity, a lead time, and payment of a deposit. Deposits are non-refundable once production or procurement has started, except where the ACL requires a refund.

15. Intellectual property

The SAMAS name, logos, product designs, photos, video, copy and website design are owned by us or our licensors. You receive no licence except a limited right to view the site and to use purchased goods for their ordinary purpose (or to on-sell them if you are an authorised reseller).

You must not copy our photos or descriptions to sell counterfeit or competing goods, register a confusing brand, or remove SAMAS markings except as needed for genuine resale of authentic goods you bought from us.

16. Website use

You must not misuse the site: no scraping, no overload, no attempt to bypass security, no posting of unlawful content, and no use of the shop to test stolen cards or commit fraud. We may block IP addresses, cancel accounts and report unlawful activity.

The site is provided as is, as available. We do not warrant that it will be uninterrupted, error-free, or free of viruses. You should keep your own backups of order emails.

Links to PayPal, social media and other third-party sites are provided for convenience. Those sites have their own terms. We are not responsible for them.

17. Privacy and electronic messages

We collect and handle personal information to process orders, run accounts, prevent fraud, and communicate with you about your order. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, to the extent they apply to us.

Payment data is processed by PayPal. We may disclose information to carriers, IT providers, professional advisers and, if required, to law enforcement or a court.

If you opt in to marketing, we will send commercial electronic messages in accordance with the Spam Act 2003 (Cth), including a functional unsubscribe. Transactional messages about your order are not marketing.

18. Liability

This clause applies to the maximum extent permitted by the ACL and other applicable law. It does not exclude consumer guarantees or other rights that cannot be excluded.

To that extent:

• we are not liable for loss of profit, revenue, goodwill, data, or opportunity, or for any indirect or consequential loss;
• our aggregate liability arising out of or in connection with an order is limited to the amount you paid us for the goods giving rise to the claim;
• we are not liable for your sporting use of the goods, your resale, your failure to follow instructions, or modification or misuse of the goods; and
• any claim you may have (other than a non-excludable statutory claim) must be brought within 12 months after you became aware, or ought reasonably to have become aware, of the facts giving rise to it.

If you acquire goods in trade, you indemnify SAMAS against claims, damages and reasonable legal costs arising from your resale, your advertising, your breach of these Terms, or injury caused by your modification or misuse of the goods, except to the extent caused by our breach of a non-excludable obligation.

19. Complaints and disputes

Contact us first using clause 1 and allow us a reasonable time to respond. We will try to resolve genuine complaints directly.

If you are a consumer in Australia and we cannot resolve the matter, you may contact the ACCC or your state or territory consumer protection agency (in Queensland, the Office of Fair Trading). Those rights are in addition to any court proceeding.

These Terms are governed by the laws of Queensland and the Commonwealth of Australia. You submit to the exclusive jurisdiction of the courts of Queensland and courts that hear appeals from them, except that a consumer may bring a claim in any Australian court that has jurisdiction under the ACL.

20. General

Force majeure. We are not liable for failure or delay caused by events beyond our reasonable control, including fire, flood, pandemic, war, terrorism, industrial action, utility failure, cyber incident, government restriction, or supplier or carrier failure. We may cancel or postpone an affected order and refund amounts paid for goods we do not supply.

Changes. We may update these Terms from time to time by publishing a new version on this page. The Terms in force when we accept your order apply to that order. Continued use of the site after a change is acceptance of the new Terms for future use and future orders.

Entire agreement. These Terms, the information you submit in the order, and any written credit or wholesale terms we sign with you, are the entire agreement for website and shop purchases. If a signed wholesale agreement conflicts with these Terms, the signed agreement prevails for that supply.

Assignment. You may not assign an order without our consent. We may assign or subcontract our rights and obligations, including to a related entity or a purchaser of the business.

Waiver and severance. A failure to enforce a right is not a waiver. If a term is void or unenforceable, it is to be read down or severed so the remaining Terms continue.

Notices. We may give notices by email, account message, or a notice on the website. You give notices to the contacts in clause 1.

Interpretation. Headings are for convenience only. “Including” is not limiting. A reference to legislation includes amendments and successor laws.

Questions about these Terms: contact SAMAS.